Last Updated: April 17, 2026
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our storefront. We are committed to protecting your personal information and your right to privacy in accordance with applicable Canadian privacy laws.
1. Personal Information We Collect
When you make a purchase, attempt to make a purchase, or contact us regarding a commission, we collect certain personal information from you, including:
- Contact & Shipping Information: Your name, billing address, shipping address, and email address.
- Device & Usage Information: When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
2. How We Use Your Personal Information
We use the personal information we collect primarily to fulfill any orders placed through the storefront. This includes:
- Processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.
- Communicating with you regarding your order, custom commission details, or customer service inquiries.
- Screening our orders for potential risk or fraud.
3. Third-Party Services & Data Sharing
We share your personal information with select third parties to help us operate our business and fulfill your orders:
- Big Cartel: Our storefront is hosted on Big Cartel. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Big Cartel’s data storage, databases, and the general Big Cartel application.
- Google Analytics: We use Google Analytics to help us understand how our customers use the site. Google Analytics collects data such as web browser details, IP addresses, and site interactions. You can read more about how Google uses your personal information here: Google Privacy Policy. You can also opt-out of Google Analytics here: Google Analytics Opt-out.
4. Patreon & Subscriptions
For community members, subscribers, and patrons, we utilize Patreon to manage monthly memberships and exclusive content delivery.
- If you join our Patreon, any personal information, payment details, or communication data collected during your subscription process is managed directly by Patreon.
- This data is strictly governed by Patreon’s own privacy standards. Please refer to the Patreon Privacy Policy for detailed information on how they collect, use, and protect your data.
5. Data Retention
When you place an order through the storefront, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. Your Rights
If you are a Canadian resident (or a resident of certain other jurisdictions with applicable privacy laws), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the information provided below.
7. Changes to This Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint or request data deletion, please contact us by e-mail at: [email protected]